Thank you for shopping with us! Each piece of jewelry is handmade to order with great care and attention to detail. Please review our shipping policy to understand the timelines and processes involved.

 

Production Time

- Made on Order: As all our jewelry is made on order, please allow 10-15 days for production. This time frame ensures that each piece is crafted with the highest quality standards.

 

Shipping Time

- Delivery Time: Once your order is completed, it will be shipped and delivered within 2-5 days, depending on your location in India. International orders take 2-3 weeks to get delivered after shipping.

 

 Order Processing

- Order Confirmation: After placing your order, you will receive an order confirmation email. This confirms that we have received your order and will begin the crafting process.

- Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. This will allow you to monitor the delivery status of your package.

-Shipping Rates:  Shipping rates are calculated at checkout based on your delivery address and the selected shipping method.

 

Delivery Locations

- We ship internationally.

 

Important Notes

-Delays: While we strive to meet the outlined timeframes, please be aware that delays can occur due to high demand, holidays, or unforeseen circumstances. We appreciate your understanding and patience.

-Customs and Duties: For international orders, please note that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient.

 

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact us at:

 

Email: kol.online.store@gmail.com

Instagram: @kol.online.store

 

Thank you for your patience and support of our small business. We are committed to delivering beautiful, handcrafted jewelry that you will love.

 

Warm regards,

 

Kol